Info For Your Stay
Pets are guests too
Your household pet are welcome to stay with us.
An additional fee will be applied at your booking. You are responsible for any damage or disturbance your pet may cause during your stay.
You will need to complete the e-verify process in advance of arrival certifying that you are bringing a pet. We require your pet to be registered, have insurance, and have all of their shots up to date.
Pets are not allowed on the pool.
Checking In Info
Check In Time is 3:00PM
Check Out Time is 12:00PM
All room codes for stays are sent post e-verification and by 3pm of the check-in day.
Guests may request early check in or late check out for a fee, anytime, subject to availability.
Pool Info
Hours of Operation: The pool is open from dawn to dusk.
Swim at Your Own Risk: No lifeguard is on duty. Never swim alone; a minimum of two adults must be present.
Child Supervision: Children under 16 must be accompanied by a responsible adult at all times.
Capacity Limits: A maximum of 30 people are allowed in the pool and deck area. Water capacity is strictly limited to 20 people at a time.
Safety First: No diving allowed. Consuming alcohol and swimming is prohibited.
No Pets: Furry friends are not allowed near the pool area.
Prepayment / Cancellation
We charge the credit card on file at the time of booking. Guests may cancel their rooms without penalty up to 14 days before arrival. Once we've charged the full deposit, we will not make any refunds.
Group Blocks
Guests can book online or by calling our contact center 24x7 with the code to take advantage of the discount.
To get a code: email us at info@catskillseasonsinn.com
The Property
Our guest rooms are located in two buildings. The rooms in the Inn building are on the second floor accessible via 2 different staircases. Rooms in the Chalet are on the first, second, and third floors.
We offer complimentary continental breakfast from 8:00AM to 10:00AM on Saturday and Sunday.
Parking is available in front of both the Inn building.
Chalet Kitchens
For those staying in the chalet (all rooms but 24), there is a kitchenette available. While the facilities vary slightly from room to room, all rooms have:
A smaller size refrigerator and freezer
2 Burner Stove
Microwave and Toaster
Dishes and utensils
A saucepan, frying pan, spoons and spatulas
Dish Soap/Sponge/Paper Towels
One cup Keurig Machine with K-Cups
Housekeeping
Our commitment to our guests is that we provide clean and comfortable guestrooms upon arrival. In keeping with current trends for hotels of our class, we do clean the rooms before arrival and are available to replenish towels, bedding and supplies upon request. However, we do not go into occupied rooms to refresh unless asked by the guest. If while on property you need housekeeping services, please contact us and we will accommodate as well as we can.
Verification
Our credit card company has recommended that we incorporate an electronic verification system for all our reservations to protect customers from fraud.
Up to 10 days before arrival, you will receive an email asking you to complete this process. Please take a photo of your photo ID and save it to your computer if you're going to complete on a desktop computer. You can take a picture and upload your ID if you complete on a smart phone.
Please email us at info@catskillseasonsinn.com if you have any questions on how to complete the process.